A Secure Environment
Network security: Our network infrastructure enforces security at each level with strict routing, firewalls and controlled access.
Encryption: We use industry-standard encryption to ensure your personal information is protected when it is sent to and from our website or app, and when it's stored.
Your Personal Information
Security of data: We have implemented systems to securely store and protect your data, and restrict access to your information on a need-to-know basis. Any personally identifiable information, such as your Social Security number, is stored encrypted and your password is hashed.
Your Aspiration Account
Fraud Protection and Alerts: We have automated and manual systems to identify and notify you of any suspicious activity. If you see any unrecognized activity in your account, please contact Aspiration Security immediately at firstname.lastname@example.org or 800-683-8529.
Account Security Features: We proactively protect your account with automatic sign out, identity verification and detection of suspicious account access.
Multi-Factor Authentication: We use multi factor authentication that adds an extra layer of protection for account login. It requires the customer to provide evidence of knowledge (email, password) and possession (6 digits code sent to the customer's mobile phone (SMS) or customer's email account) to be granted access to the account.