Aspiration is a company built on trust. We gather client information because it’s the law or because it helps us provide you with our products and services. We will never sell or share your personal information to any third-party unless we are legally required to do so, we have your permission, or because it helps us serve you. Read the details below:
Information We Collect
Aspiration collects and maintains personal information provided by and related to our clients so that we may provide our products and services. The types of personal information we collect and share depends on the product or service you have with us. This information can include but is not limited to: name, Social Security number, date of birth, contact information, employment information, assets, investment information, retirement assets, transaction history, checking account information, security purchase history, account balances, account transactions, and wire transfer transactions. We also collect any information that you voluntarily provide to us when you use the Chat function, fill out the Contact form, or submit comments using our Feedback form. If you are a member of a social media network, we will also collect any information that you provide to us via your communications with us through our presence on these social media networks. Please be aware that any such activity is subject to these social media networks’ own privacy policies.
We may also collect personal information about you from third party sources, such as consumer reporting agencies, which we may combine with personal information that you provide to us.
Our Site may also collect non-personally identifiable information about your use of the Site, such as browser and device information, browser type, browser language, hardware settings, device type, operating system, system activity, the date and time of your visit, the URL you were on before you came to the our Site, data collected through automated electronic interactions, application usage data, the number of your visits, the length of time spent using or accessing our Site, demographic information, geographic or general geo-location information, and statistical and aggregated information. If we combine any of this non-personally identifiable information with personal information, we will treat the combined information as personal information.
Use of Personal Information
Use of Non-Personally Identifiable Information
We may use non-personally identifiable information regarding Aspiration’s current and potential clients, including but not limited to demographic, geographic, or aggregated client information for any legitimate business purposes.
We Limit Sharing of Personal Information
We only share personal information in extremely limited cases, such as with our business partners, as appropriate, to conduct our operations and to maintain the relationships that allow us to provide you with our products and services.
We may also share your personal information with relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, stock, or assets (including in connection with any bankruptcy or similar proceedings).
Aspiration stores and maintains data with physical, administrative, and electronic safeguards that comply with federal and state laws and regulations. We limit access to user and client data to the extent possible to those employees with authorized access, and we take other measures to protect client information, which include computer safeguards and secured files and buildings. Our service providers are held accountable for adhering to strict policies and procedures to prevent any misuse of your personal information.
Information Posted to the Aspiration Platform
Aspiration is not responsible for any user information shared in public forums such as blogs, chats, videos, or social media (“Platform”). Aspiration retains full, irrevocable, royalty-free, worldwide sublicensable, and perpetual intellectual property rights to any user-generated content uploaded, shared, transmitted, or otherwise publicly disseminated on the Aspiration Platform. Aspiration can store, use, reproduce, modify, and adapt such content and will retain full rights to any derivative works or compilations of such content. Users warrant by their actions that they have the necessary rights to grant such licenses to Aspiration. Aspiration can further delete such content at any time and for any reason.
Aspiration has no obligation to monitor or ability to control the information users publicly place on our Platform. We do not endorse any opinion, recommendation, and information that is expressed in this fashion. By accessing the Platform, users waive any rights or remedies against Aspiration in relation to such data.
Cookies and Similar Technologies
The Site does not respond to browser “do not track” signals.
Contact Information and Opt Outs
Clients can unsubscribe from marketing emails from Aspiration and affiliated third parties utilizing your personal information, including your creditworthiness, on a forward-going basis by contacting Aspiration or clicking on the unsubscribe link contained in each of our marketing emails.
Please note, however, that Aspiration clients cannot opt out of receiving administrative messages.
Aspiration is not responsible for the privacy, security, or information policies of third party links from or on the Aspiration Site. Aspiration may, from time to time, recommend third-party service and product providers to its clients. In such cases, we will only share personally identifiable client information with such third parties if our clients indicate an express interest in learning more. Any third party offering that our users or clients accede to will be governed by that third party’s privacy and commercial policies.
Aspiration’s Site is not directed toward anyone under the age of 18. We will endeavor to delete personally identifiable information provided by minor children without their parent’s or guardian’s consent upon notification by said parent or guardian in a time and manner that is commercially reasonable. Any such notification should be sent to firstname.lastname@example.org.
Please direct any questions to email@example.com or 800-683-8529.